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, , | Nairobi, Kenya | Full-time
Job Title: Area Coordinator
Location: Dadaab (Dadaab and Fai Sub-Counties) in Garissa County, Kenya
Reporting to: Program Manager (With functional oversight by the Finance Manager and the Operations Manager)
Contract Type: 1 Year Fixed Term Contract (With possibility of renewal subject to various factors)
Advert Start Date: 18th January 2026
Advert Closing Date: 25th January 2026
1. ROLE OVERVIEW
LWF is seeking a high-caliber, strategic leader to serve as the Area Coordinator for its operations in Dadaab. This position holder will serve as the team leader, overseeing operations, staff, and resources. The role requires providing effective instructional leadership and mentoring to staff, while maintaining high-level positive working relationships with communities, the Government of Kenya, donors, and partners.
2. KEY AREAS OF RESPONSIBILITY
A. Quality and Timely Program Delivery
- Oversight of Projects: Lead the planning and execution of all area projects, ensuring they meet technical standards and donor deadlines (UNHCR, PRM, etc.).
- Performance Monitoring: Establish KPIs for project teams to track progress and identify implementation bottlenecks early.
- Reporting: Ensure the submission of high-quality, data-driven internal and donor reports on a weekly, monthly, and quarterly basis.
B. Financial and Human Resource Management
- Financial Oversight: Manage and monitor the Dadaab Area budget, ensuring cost-effective operations, strict compliance, and value for money.
- Team Building: Act as a mentor, fostering a culture of professional growth, accountability, and psychological safety for a diverse workforce.
- Talent Management: Oversee the performance management cycle and resolve internal operational or personnel challenges promptly.
C. Risk Management & Business Continuity
- Risk Mitigation: Lead the ongoing assessment of operational, programmatic, and reputational risks; maintain a comprehensive Area Risk Register.
- Safety & Security: Ensure complete adherence to safety and security policies and protocols for all personnel, assets, and facilities.
- Emergency Preparedness: In consultation with the office in Nairobi, develop and test business continuity plans to ensure minimal disruption to critical services during crises.
- Integrity: Implement appropriate internal control systems to prevent fraud, waste, or abuse of resources.
D. Networking, Collaboration, and Accountability to Affected Populations
- Strategic Networking: Serve as the primary point of contact for stakeholders, including UNHCR, the County Government of Garissa, and local leaders in Garissa County.
- Collaboration: Represent LWF in inter-agency forums organized by UNHCR and GOK to ensure complementarity and avoid duplication of services.
E. Accountability to Affected Populations (AAP) and Community Response Mechanism
- Inclusive Participation: Lead the design and implementation of programs that ensure the meaningful participation of refugees and host communities—including women, youth, and persons with disabilities—throughout the entire Project Cycle Management (PCM).
- Community Response Mechanisms (CRM): Ensure the maintenance of safe, confidential, and accessible CRM channels (such as help desks, suggestion boxes, and toll-free hotlines) across all operational sites in Dadaab and Fafi.
- Closing the Feedback Loop: Enforce a strict, timely response protocol, ensuring that all community feedback and complaints are acknowledged and resolved/responded to in a timely manner, as per LWF global standards.
- PSEA & Safeguarding: Champion a culture of zero tolerance for Sexual Exploitation, Abuse, and Harassment (SEAH). Ensure all community members are aware of their rights and that staff are regularly trained on LWF’s Code of Conduct and Safeguarding policies.
- Information Sharing: Ensure "transparency and communication" by providing clear, timely information to affected populations regarding project goals, selection criteria, and available services in ways they clearly understand.
3. CANDIDATE PROFILE
Qualifications & Experience:
- Education: Minimum Bachelor’s degree in Education, Business Administration, Management, or a related field.
- Experience: 5–10 years of progressive leadership and team management experience, preferably in a complex humanitarian setting.
- Technical: Proficiency in MS Office Suite and experience with financial management software/ERP systems.
Core Competencies:
- Strong interpersonal and communication skills (written and oral).
- Ability to work independently and travel within the assigned area.
- Firm, consistent, and resilient leadership style.
- Deep commitment to LWF’s mission, vision, and values.
Our recruitment and selection procedures reflect the organization’s commitment to the prevention of abuse and exploitation of beneficiaries.
Disclosure: LWF participates in the Inter-Agency Misconduct Disclosure Scheme developed by the Steering Committee for Humanitarian Response Misconduct Disclosure Scheme — SCHR, which requires LWF to conduct reference checks with prior employers, including questions about employee misconduct. By proceeding with this job application, you consent to LWF requesting a Statement of Conduct from your previous employers. This Statement of Conduct is requested from previous employers for all candidates for employment and provided to all employers that request it from LWF.
Shortlisting will be done on a rolling basis and only short-listed applicants will be contacted.
Throughout its recruitment processes for any job position, LWF does not ask for any fees, and applicants should not pay any money to anyone. We advise the public to exercise due diligence when applying for employment with LWF and when asked to pay any money to anyone to secure a job with us. Such fraud cases should be reported to us immediately through email at complaints.kenyasomalia@lutheranworld.org. or at our toll-free contact 0800721270
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