Program Coordinator, Chad

Position and closing date

Status: Single posting

Location: N’Djamena with frequent travels to field locations

Duration of contract: one year contract (with possible extension)

Start date: as soon as possible

Deadline for application: the position will be filled as soon as a qualified candidate will be identified

Applications are accepted in both French and English.

Qualified female candidates are strongly encouraged to apply.

Lutheran World Federation (LWF) World Service

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world. A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centred and community-based. Above all, we work with the most vulnerable, and to claim and uphold their rights, we engage proactively with local government and community structures.

Since 2007, when LWF established its work in Chad, it has been implementing humanitarian assistance and development programs in the provinces of Moyen Chari, Logone Orientale, Logone Occidentale, Chari Baguirmi, Lac, Ouaddaï, Sila, and in the city of N'Djamena. Intervention sectors cover food security, protection, climate change resilient livelihoods, water, hygiene and sanitation, nutrition, education, etc., in line with the 2025-2031 national strategy. Gender, inclusion, and diversity remain cross-cutting themes fully integrated into various interventions.

Our partners in Chad include related agencies and member churches (Diakonie Katastrophenhilfe, CLWR, ELCW, ELCA, GNC), United Nations agencies such as UNHCR, UNICEF, WFP; governments (Canadian-GAC, Germany-GFFO), foundations, and other financial partners.

In view of the growing humanitarian response, the program plans to expand its area of intervention in the east, targeting the provinces of Wadi-Fira and Ennedi. However, a degree of flexibility will be maintained in line with the development of new needs in the country and the changing funding context.

Operations are coordinated from field offices, with a national coordination office in N'Djamena. To ensure quality implementation, LWF Chad is looking for a talented, competent, and committed Program Coordinator to provide leadership, management, coordination, and constructive relationships with stakeholders. This is a senior position requiring effective diplomacy, analytical competencies, facilitation skills, and unquestionable integrity. Representation and networking skills are essential to fulfil this role. Fluency in French is a requirement for this position.

For additional information, please see https://worldservice.lutheranworld.org/

Purpose

Program Coordinator is responsible for the overall supervision of operations, ensuring the quality and development of the Chad program. The position holder will be based in N'Djamena with frequent travel to the various intervention areas of LWF.

This is a leadership role, and the incumbent will be part of the country program management team, promoting effective analysis, design, communication, and management of implementation teams, with a strong emphasis on accountability to beneficiaries, partners, and donors.

Required qualifications

A university degree in a field relevant to the humanitarian, development, social, or program management sector, or a university degree in a technical field related to LWF's areas of intervention, with substantial experience in project/program coordination or management.

Knowledge and Experience

Substantial experience (minimum 5 years) in national coordination within an organization with similar humanitarian and/or developmental settings as LWF.

Technical expertise in one of LWF intervention sectors (Climate and Livelihood, Protection and Social Cohesion, quality Services such as Emergency Response and WASH).

Demonstrated innovative and situational leadership as a leader and developer of teams/people.

Proven skills in managing complex work in difficult conditions with limited resources.

A good communicator, facilitator, and networker, acting with tact and diplomacy.

Comfortable with traveling within the country, sometimes to remote and insecure areas, to provide local support to staff and ensure the quality of operations.

Knowledge and experience of collaboration with donors, including grants management experience with UN agencies, government donors, foundations etc.

Experience in conducting advocacy at local and international levels.

Knowledge of LWF or an associated agency is an asset.

Language Skills

French: excellent verbal and written skills

English: working level (verbal and written skills)

Arabic and/or other languages spoken in the region would be an advantage

LWF Core Skills

Analytical thinking - Level advanced*

Initiative - Level advanced

Leadership - Level resource

Achieving results - Level basis

Accountability - Level resource

Working effectively with others - Level advanced 

LWF Functional Skills

Project Management - Level resource

PMER – Level advanced

Communication – Level basis

Training / Capacity building – Level resource

Stakeholder Management – Level advanced

Team Management – Level advanced

*LWF 3 skills levels are: basis - advanced – resource.

Main duties

Leadership

Contribute to strategic direction and decision-making as a member of the LWF management committee in Chad, aiming to build an effective, efficient, and evolving team.

Ensure the effective and comprehensive coordination of the LWF program in Chad to guarantee the quality of operations in both emergency and recovery contexts.

Contribute to program development through fundraising, strategic direction, and creating new perspectives.

Contribute to the professional development of program teams by identifying capacity-building needs and participating in the recruitment of competent staff.

Management and Coordination

Ensure activities are implemented in accordance with donor requirements as outlined in project agreements, and in compliance with LWF's principles, code of conduct, policies, and directives.

Foster the development of partnerships at all levels by identifying and strengthening capacities and adhering to principles to ensure harmonious implementation of projects.

Monitor project planning and budgets; review narrative and financial reports for all projects within the program, ensuring their timely submission.

Supervise the activities of the PMER unit, ensuring that the planning, monitoring, and evaluation of all projects are conducted in line with LWF and donor guidelines, and that all dedicated tools (particularly Activity Info) are in place and used effectively.

Organize field visits to ensure the effective implementation of project activities, compare theoretical reports with practical achievements, and discuss gaps with area or project managers.

Coordinate, prepare, and participate in staff coordination meetings in collaboration with area coordinators, project managers, and heads of support departments.

Ensure professional and fruitful collaboration with the Regional Program Coordinator and other thematic advisers in Geneva to benefit from strategic and technical guidance.

Personnel Management and Collaboration with Other Support Units

Ensure the orientation of new staff members, the development of performance objectives, and their review within all teams under your responsibility.

Manage operations staff in accordance with the human resources manual, anticipating and managing workplace conflicts.

Collaborate with other team members to ensure effective management of logistics services, procurement, and asset management in the LWF sub-offices.

Communication, Networking, and Fundraising

Work with stakeholders in the country to ensure effective coordination of operations, particularly with the government, UN agencies, international NGOs, donor representations, and other civil society organizations.

Assist the Country Director and work with the Regional Grant Manager/Global Funding Officer to identify funding opportunities and manage the project submission process.

Participate in and lead advocacy initiatives in collaboration with other actors and NGOs in areas of LWF's operation.

Contribute to the development of project proposals, the drafting of reports, and the preparation of all other project and program documents in accordance with required formats, requirements, and deadlines, while ensuring the participation of involved staff. 

This position is open to both national and international candidates who can find solutions independently.

LWF is an equal opportunity employer and wants this to be reflected also in the composition of its senior management. In this case when the qualifications are equal, female candidates will be given priority.

Applicants are required to uphold the core values of our organization.